FAQs Before You Checkout
Yes — we offer free express worldwide shipping via insured FedEx or DHL. Your order is securely delivered by courier right to your doorstep.
Most orders arrive within 7–10 business days, and often even sooner.
Yes, of course — you’re welcome to return or exchange your piece within 14 days (except for custom orders).
As we always tell our customers: “What matters most is that you truly love it.” If it doesn’t feel perfect on you, we’ll gladly take it back and issue a refund.
Absolutely. Our checkout is protected by the world’s highest security standards, including full encryption and PCI-compliant systems.
We also use two-step verification for every transaction — after entering your payment details, you’ll be asked to confirm the transaction to ensure maximum protection. Your data is always safe with us.
Yes — once you place an order, a Yaniv Jewelry representative will personally confirm the details to ensure everything is perfect. As soon as your order ships, you’ll receive a personal tracking link so you can follow your package every step of the way.
We cover all shipping costs. For international orders, occasional customs duties or local taxes may apply, depending on your country’s regulations. If required, these are handled directly between you and your local authorities.
To be honest, this has never happened to one of our customers — but it’s important to say: there’s no need to worry.
Every order is fully insured until it reaches your hands. In the rare case something goes wrong, we’ll make it right by replacing or refunding your order — guaranteed.